Kalyana Sundaram S is a skilled technical writer with extensive experience in the field, currently serving as a Technical Writer Specialist at Zuper Inc since October 2021, focusing on online self-help documentation for customers. Prior roles include Senior Technical Writer and Technical Writer at Ramco Systems, where responsibilities encompassed creating and maintaining various technical documents such as online help files and application manuals from May 2016 to October 2021. Kalyana's expertise is further supported by earlier positions as an E-Relationship Associate at RediSolve Software Pvt. Ltd., a QA Editor at Amazon, and a Technical Editor at Scientific Publishing Services Pvt. Ltd. Kalyana holds an Engineer’s Degree in Computer Science from Ponnaiyah Ramajayam College of Engineering and Technology (2008 - 2012).