Judy Nguy-Rogge

Judy Nguy-Rogge currently serves as the Head of Customer Insights & Retention at Zur Rose, focusing on enhancing customer experience and retention through comprehensive customer journey analysis and satisfaction metrics. Previous roles at Zur Rose include Teamlead for Customer Experience and Business Owner for zurrose.ch, where Judy improved user experience and increased customer satisfaction. Prior to Zur Rose, Judy held key positions at Sunrise Communications AG, including Product Owner for My Sunrise and Senior Quality Manager, leading initiatives in digitalization and process optimization. Experience also includes managerial roles in quality measurement at Kabel Deutschland and Premiere Fernsehen, along with a background in market research. Judy holds a Diplom Volkswirt in Applied Economics from the University of Hamburg.