Lea Hagen

Lea Hagen has extensive experience in customer service management, currently serving as Manager of Customer Service Dailymed & Institutionen at Zur Rose since August 2016. Responsibilities include overseeing the Dailymed Online Pharmacy, managing quality control, leading projects, and representing business requirements in project management. Previous roles at Zur Rose include Teamleiterin Dailymed Kundendienst and Mitarbeiterin Verkaufsservices B2C. Prior to that, Lea worked as Pharma Assistentin EFZ at Stadt Apotheke from August 2013 to July 2016. Academically, Lea holds a CAS in Interprofessionelles Tarif- & Leistungsmanagement in Health Care from HWZ University and has completed leadership and conflict management training at SWS Schulen für Wirtschaft und Sprachen. Additionally, Lea obtained Berufsmaturität in Gesundheit und Soziales from BZWW.