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Artur Martins

Global Head Of Customer Experience Strategy & Innovation at Zurich Insurance

Artur Martins currently holds the position of Global Head of Customer Experience Strategy & Innovation at Zurich Insurance Company Ltd since April 2023. Previously, Martins served as SVP Global Chief Brand and Experience Officer and VP Global Chief Brand and Marketing Officer at Kia Worldwide from April 2019 to April 2023. Additional experience includes roles as VP CMO & Head of Product Planning at Kia Europe from January 2014 to March 2019, and Marketing Director at Volkswagen do Brasil from 2011 to 2014. Previous positions also include Marketing Director at SEAT, S.A. (2008-2011), Marketing General Manager at Toyota Spain (2006-2008), and Marketing Director for Alfa Romeo in both Spain and Portugal (2002-2006). Educational qualifications include a Master of Business Administration from Iscte - Instituto Universitário de Lisboa and an Executive training program at the Institute for Real Growth, alongside prior education in business administration and management.

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