Deepak Mathews

Customer Experience Innovation Lead at Zurich Insurance

Deepak Mathews is a seasoned professional in the field of digital marketing and customer experience, currently serving as the Customer Experience Innovation Lead at Zurich Insurance Company Ltd since 2017, where Deepak is also a member of the Executive Staff in the Group Customer Office. Additionally, Deepak has been a Guest Lecturer at the University of Bern since 2015, covering topics such as online marketing and digital transformation. Previous roles include Senior Consultant at Deloitte Digital and Manager of Digital Marketing at USM Modular Furniture, where Deepak oversaw global digital marketing initiatives. Deepak founded Logisch Consulting Group, now part of WPP, specializing in digital marketing consultancy and has worked with prestigious clients such as Toyota and the World Wildlife Fund. Deepak's educational background includes a Bachelor of Commerce from McGill University and an International Baccalaureate Diploma from the International School of Geneva.

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