Lino Dsouza

Lino Dsouza is an experienced professional in operations management and consulting, currently serving as Central Planning Manager at Zurich Insurance since July 2016, where responsibilities include demand forecasting and KPI reporting. Prior roles at Zurich included Senior Operations Performance Consultant and Operations Performance Consultant, focusing on operational delivery for projects involving automation and regulatory changes. Lino's earlier experience includes managerial positions at Capita and WNS Global Services, where leadership was demonstrated in customer service and back office operations. With a B.Com in Business Management from St. Xavier's College, Goa, Lino has developed a strong foundation in operational excellence throughout a progressive career starting from a Proof Reader at Burr-Brown to various roles in leading companies.