Emre Tekoglu

Emre Tekoglu has extensive experience in customer support and technical leadership roles. Emre is currently the Vice President of Customer Support at Zywave, where they focus on empowering the support department and fostering career growth. Prior to this, Emre served as the Senior Manager of Technical Support at Salesforce, leading a team of developers and prioritizing customer experience. Emre has also held the position of Director of Technical Support at CentralSquare Technologies, where they delivered cloud support services and implemented team principles to create a collaborative environment. Earlier in their career, Emre worked as a Product Support Manager at Superion, overseeing support locations and implementing Agile software development methods. Emre started their professional journey as a Support Advisor at SunGard Public Sector before taking on roles such as Business System Analyst and Senior Technical Support Specialist. Emre's skills include troubleshooting, team management, and process improvement.

Emre Tekoglu has a diverse education background. Emre obtained a Master of Business Administration (MBA) degree from California State University, Chico in 2008, specializing in MBA. Prior to that, they completed their Bachelor of Science degree in Business Administration with a double option in Management Information Systems and Accounting ERP from the same university in 2003. Emre also completed their high school education at Sophie-Charlotte-Gymnasium in Berlin, Germany. In addition to their formal education, Emre has also obtained several certifications in various fields, including project management and Salesforce administration.