DocuSign Names SAP Sales Veteran to Lead It to $5B in Revenue

DocuSign has named Steve Shute as its new President of Worldwide Field Operations to help the company continue its revenue growth.

When Shute, a former SAP executive, joins DocuSign on May 9, he will help the agreement automation and e-signature company transition to a unified sales and success organization.

He will also help Docusign’s regional sales and success teams narrow its focus on growth and delivering customer impact at scale, as DocuSign has doubled its business over the past two years.

At the beginning of March 2022, DocuSign revealed that last year the company grew its total revenue by 45% year-over year to $2.1 billion, while billings jumped by 37% to $2.4 billion. The company’s publicly stated next step is to reach $5 billion, which means more than doubling its current revenue stream.

To do so, Shute, a CPA, will rely on nearly 30 years of experience leading sales and customer success teams at some of the world’s largest tech companies. He comes to DocuSign after 10 years at SAP, where he most recently served as the software giant’s President of Global Sales & GTM for Customer Success. Before that, he was the EVP of Sales and Services at Allscripts and spent 14 years in senior roles at IBM.

"Steve brings valuable insight and experience directing go-to-market for more than 40,000 employees and leading several large departments including global sales and partners,” CEO Dan Springer said in a press release. “Committed to creating high-performing, customer-centric and inclusive cultures, I have no doubt Steve is the right leader to help DocuSign further unlock the massive $50B TAM ahead."

However, Shute will face headwinds in his attempt to lead DocuSign through its next growth phase, as the tech companies that powered the remote work boom face slowing growth as the world reopens and in-person work resumes.

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