Operations

About

The Operations team at 1-800-FLOWERS.COM, Inc. is responsible for ensuring the seamless execution of daily activities across its family of gifting and entertaining brands. This includes overseeing procurement, supply chain management, digital analytics, franchise and retail operations, loss prevention, merchandising, and transportation. The team works collaboratively to enhance efficiency, maintain product quality, and deliver a superior customer experience across all platforms.

Team members

Ann-Marie Kassim

Senior Manager Accounts Receiv...

Anupkumar S.

Merchandising Operations Manag...

Bill Birchak

Vice President Operations

Debra Deems

Sourcing Manager

Jarrell Martin

Director Of Operations

Jeff Delgiorno

Senior Merchandising Manager, ...

Julia Schramm

Associate Director, Florist Op...

Kevin Cochran

Vice President Of Procurement

Matthew Walker

Senior Director, Operations An...

Melissa Norton

Transportation Manager

Ned Ford

Chief Operations Officer - Gou...

Pulat T.

Director Of Digital Analytics

Renzie Davis

Senior Vice President, Operati...

Stephen Lenzovich

Director, Franchise And Retail...

Steve Foster

Vice President Operations - At...

Tim Szymanski

Vice President, Florist Operat...

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