Michael Lord has a diverse work experience in various roles and industries. Michael began their career at McDonald's Canada, where they worked as a General Manager, Operations Consultant, and Business Consultant, focusing on sales growth, employee development, and customer experience improvement. Michael also served as a Deployment Consultant and played a key role in implementing a new POS system.
After leaving McDonald's, Lord worked as President & Owner of SO EASY! Home and Lawn, a landscaping services company. Michael then transitioned to the role of Franchise Operations Manager at 1-800-GOT-JUNK?, where they focused on revenue growth and operational improvement. Michael later became Senior Manager of Franchise Operations and Regional Director of Field Operations, responsible for supporting business operations in various regions.
Lord's most recent role was at 1-800-GOT-JUNK?, where they served as Vice President of Operations, overseeing strategic planning, supply chain management, and overall performance enhancement within the company.
In addition to their corporate experiences, Lord also volunteers their time as a mentor for Futurpreneur, a non-profit organization that supports aspiring young entrepreneurs, and as a supporter and critic for Help Young Men, a cohort designed to provide guidance and support to young men in need.
Overall, Lord has demonstrated expertise in operations, strategic planning, supply chain management, team coaching, and franchise support throughout their career.
Michael Lord has a Certificate in Business from Kwantlen Polytechnic University, obtained from 2000 to 2001. In 2007 to 2011, they attended the Fred Turner Training Centre, specializing in Business Leadership Practices. Later, in 2012 to 2013, Michael completed Consulting for Success / Operations Consultant Class at the same institution, focusing on Consulting and Leading an organization. In terms of additional certifications, they obtained several, including the O2E Coaching Fundamentals training program and the O2E Goal Setting and Review (GS&R) Certification Program from O2E Brands, as well as the Coaching For Leaders and Managers certification from LinkedIn. Michael also holds certifications in areas such as Being productive while traveling and working and 15 Secrets Successful People Know about Time Management (getAbstract Summary) from LinkedIn. Additionally, they are a certified O2E Coach and a Predictive Index Practitioner, with the exact year of certification not provided.
Sign up to view 6 direct reports
Get started