Jared Lidy is an experienced professional in customer service and event operations within the sports sector. Currently serving as Team Lead for 1st Level Support at FSV Mainz 05 e.V. since January 2020, Jared has a strong background in ticket bookings, customer complaint resolution, and account management. Previous roles include an internship in Events & Operations at DFB GmbH, where Jared contributed to match-day organization and VIP hospitality management. Additionally, experience at FSV Mainz 05 e.V. as a working student and intern in Fan Service involved responsibilities such as managing seasonal ticket holders and improving customer service initiatives. Jared's early career included an internship as Athletics Director at Stamford American International School in Singapore, highlighting skills in organizing sport tournaments and coaching. Academically, Jared holds a Bachelor's degree in Sports Studies from Amsterdam University of Applied Sciences and has pursued international business studies at Coventry University.
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