Bruno Galeazzo

Team Lead Customer Experience Analyst at 1010data

Bruno Galeazzo has a diverse work experience, starting with their current position as a Team Lead Customer Experience Analyst at 1010data since June 2022. In this role, they are responsible for leading a team and analyzing customer experience data.

Prior to their current role, Bruno worked as a Senior Customer Engagement Analyst at 1010data from March 2022 to July 2022. Here, they developed data analytics solutions, demoed them to clients (including Fortune 200 retail companies), and collaborated with executive management.

Before joining 1010data, Bruno worked as a Platform Analyst at the same company from April 2020 to March 2022. In this role, they focused on developing and enhancing complex reports and applications, creating internal analysis based on project logs, and coordinating with the support team.

In addition to their experience at 1010data, Bruno also worked at Inuits KRK as a Functional Lead/Senior Data Analyst starting from April 2020.

Prior to their roles at 1010data and Inuits KRK, Bruno worked at Itaú Unibanco. Bruno served as a Product Analyst from November 2016 to August 2019, where they conducted strategic data analysis, measured KPIs, and created automated tools for the commercial team. Bruno also worked as an Intern in Security Management from March 2015 to November 2016.

Overall, Bruno Galeazzo has extensive experience in data analysis, customer engagement, and platform management across multiple industries.

Bruno Galeazzo's education history includes a variety of academic pursuits.

In 2019, they participated in an exchange program at Jönköping University, where they pursued a Bachelor of Engineering (BE) degree in Energy, Environment, and Natural Resources Law. This program lasted until 2020.

In the same year, Bruno attended a bootcamp at Tera, obtaining a certification in Data Science & Machine Learning for Business.

Prior to these experiences, Bruno completed a Bachelor's degree in Science and Technology at Universidade Federal do ABC from 2013 to 2017. Although the field of study for this degree is not specified, it can be inferred that it was related to science and technology.

Continuing their education at the same institution, Bruno pursued a Bachelor of Engineering degree in Energy from 2017 to 2020.

Before attending university, Bruno obtained a technical certification in Industrial Automation from Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP) from 2010 to 2012.

Lastly, during their primary and secondary education, Bruno attended Colégio Canadá from 2001 to 2012. The specific field of study for this period is not provided.

In addition to their academic qualifications, Bruno also holds a certification in Industrial Automation from IFSP, obtained in December 2012, and a part-time Data Science & Machine Learning for Business certification from Tera, obtained in April 2019.

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Timeline

  • Team Lead Customer Experience Analyst

    June, 2022 - present

  • Senior Customer Engagement Analyst

    March, 2022

  • Platform Analyst

    April, 2020

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