1218 Global
Shantanu Raj currently serves as the Director of Customer Success at 1218 Global, focusing on strategic leadership to enhance customer-centric strategies, manage high-performing teams, and oversee customer relationships to drive retention and satisfaction. With a previous tenure as a Principal Consultant, Shantanu led ERP implementation projects across the APAC and EMEA regions. Additionally, Shantanu held various roles at HCLTech, culminating in the position of Group Operations Manager, managing service delivery for global clients, and extensive experience as a Senior Technical Consultant and Associate Consultant specializing in PeopleSoft and Middleware technologies. Earlier career roles include positions at Birlasoft, Dell Technologies, and Wipro Technologies. Educational qualifications include a Bachelor of Applied Science from LBS Degree College and a Post Graduate Diploma in Computer Applications from RCC Lucknow.
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1218 Global
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1218 Global provides highly talented consultants throughout the Americas, EMEA and APAC. We specialize in innovative, multi-point solutions on a variety of technology platforms. Our proven methodologies, best practice solution designs, and alignment with global software vendors combine for an unparalleled experience. 1218 Global provides strategic guidance focused on investments in people, process and technology to deliver proven results for your company’s digital transformation.