Ben Herron

Ben Herron is a seasoned customer success and account management professional with extensive experience across various sectors, including SaaS and education. Currently serving as a Senior Client Success Manager at 1406 Consulting, Ben excels in enterprise account management and HubSpot implementation projects. Previous roles include Head of Customer Success at Experify, where Ben built a global B2B customer success team, and Senior Customer Success Manager at Khoros, managing a substantial portfolio and achieving notable performance metrics. Ben has also held leadership positions in educational institutions, fostering student retention and success. Education includes a Bachelor of Arts in Political Science and Government from the University of Kansas, a Master’s Degree in Education Administration and Leadership from the University of Missouri-Kansas City, and an Associate of Arts from Johnson County Community College.