Guilherme André da Silva

Guilherme André da Silva has over 10 years of work experience. In 2010, they began their career as an Intern at Volkswagen. Later that year, they took on the role of Junior Account Assistant at MSLGROUP, where they provided public relations services in the core of finance and technology. In 2012, they began a role as an Intern at AkzoNobel, where they were responsible for activities of internal communication, content creation for corporate vehicles, and planning for campaigns and disclosures for employees. In 2014, they moved to FGCom as a Communication Analyst, where they were responsible for relations public attendance in the automotive sport segment. In 2015, they began a role at Nubank as a Customer Experience Analyst, where they were responsible for providing an experience to customers, simplifying case resolutions, and fraud analysis. Guilherme then moved into a role as a Customer Experience Supervisor, where they were responsible for structuring the customer service team of Nubank's newest personal loan product. Guilherme then moved into a role as Senior Customer Experience Analyst, where they were responsible for customer experience of Nubank's personal bank account release. Guilherme also took on a role as Community Manager, where they were responsible for customer interactions in the social media platforms. In 2019, they began a role at Skinetworks ApS as an Employee Polyvalent, where they provided an experience in the ski season for tourists coming from the Scandinavian countries. In 2020, they began a role at Camping Port Pothuau as an Employee Polyvalent, where they worked at the camping and helped the guests in the middle of covid-19 pandemic. In 2021, they began a role at 180° Insurance as an Ops Specialist.

Guilherme André da Silva completed their Comunicação Social in Relações Públicas/Gestão de Imagem from Faculdade Cásper Líbero between 2010 and 2013. Guilherme also obtained their Ensino Médio from ETEC Professor Basilides de Godoy between 2006 and 2008. Additionally, they have obtained several certifications, including Jodi Glickman on Pitching Yourself from LinkedIn in October 2020, Google Analytics from São Paulo Digital School in August 2015, Estratégia de Marketing em Mídias Sociais from São Paulo Digital School in July 2015, Inglês Avançado from CNA Idiomas | Oficial in October 2008, and Mensuração de Resultados em Comunicação from Aberje.