Frank Mattei

Frank Mattei is a Salesforce Business Analyst and Technology Service Desk Production specialist at 2U since February 2022. Prior to this role, Frank worked as an Account Operations Specialist and Customer Care Specialist at MyBambu, leveraging Salesforce tools for client account management and issue resolution. Frank's previous experience includes serving as a Salesforce Administrator at Tricentis, focusing on process optimization and project validation. Frank also has a background as a Financial Aid Advisor at FORTIS Colleges and Institutes, providing guidance for student financial assistance, along with experience as a Retail Sales Associate and Loss Prevention Specialist at Ross Stores, Inc. Frank holds a Bachelor of Applied Science in Business Administration and Management from Broward College, complemented by training from PepUp Tech.