Pelagia Ouzouni has extensive experience in customer service, currently serving as a chat customer service representative at 360 Connect SA since March 2019. Prior experience includes roles as a web care administrator and customer service representative at Vodafone from April 2007 to March 2019, as well as a customer service representative at Adecco from January 2006 to March 2007. Pelagia Ouzouni holds a Master's degree in Creative Writing from the University of Western Macedonia (January 2017 - November 2022) and has completed several specializations at Ethnikon kai Kapodistriakon Panepistimion Athinon, including Special Education and Teacher Education in Intercultural Education. Additionally, Pelagia Ouzouni earned a Bachelor's degree in History and Ethnology from Democritus University of Thrace, following secondary education at the High School of Nea Moudania.
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