Katherine Armstrong

Customer Onboarding Consultant at 360factors

Katherine Armstrong has a diverse work experience. From 2023 to the present, they have been working as a Customer Onboarding Consultant at 360factors, Inc. Prior to that, they worked at SecureLink from 2020 to 2023, initially as a Customer Onboarding Specialist and later as a Senior Onboarding Specialist. Katherine was responsible for ensuring smooth onboarding processes for customers in both roles. From 2018 to 2020, Katherine worked at Accenture as an Auditor, where they consistently exceeded accuracy and speed goals. Katherine also worked on fast-paced projects with shifting policies and made quick decisions according to specific policies. In addition to their corporate experience, Katherine was a Division I Student Athlete at Cal Women's Rowing from 2014 to 2018, where they dedicated over 20 hours per week to training, conditioning, and traveling for competitions. Katherine achieved significant milestones, including being a National Champion and National Runner-up. Katherine also gained experience in the catering industry while working as a Catering Assistant, Hostess, and Cashier at Maple Block Meat Company from 2014 to 2018. Moreover, they worked as a Pop Culture Analyst at Source3 (acquired by Facebook) from 2016 to 2017 and as a Sales Representative at CUTCO Cutlery in 2014, where they received extensive training in communication, prospecting, and product knowledge.

Katherine Armstrong attended the University of California, Berkeley from 2015 to 2018, where they obtained a degree in Conservation and Resource Studies with a focus on Animal Behavior and Ethology. In addition to their university education, Katherine has acquired several certifications, including Responsive Web Design from freeCodeCamp in January 2023, CompTIA Network+ (N10-007) Cert Prep: 1 Understanding Networks and CompTIA Network+ (N10-007) Cert Prep: 2 The Physical Network from LinkedIn in June 2020, and various customer service and networking certifications from LinkedIn in 2020.

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Previous companies

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Timeline

  • Customer Onboarding Consultant

    April, 2023 - present

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