Jazmín Cavazos

Haas Cavazos has a range of work experience in various roles. They started their career in 2007 as a Council Executive Assistant for Mayor Pro Tem Mike Martinez in the City of Austin. In this role, they handled constituent comments and complaints, facilitated handling of various forms and requests, and managed a busy calendar.

In 2010, Haas joined Tory Burch as a Keyholder, where they were responsible for store operations, coaching sales associates, and resolving customer issues.

From 2012 to 2013, Haas worked as a Selling Manager at Barneys New York, where they managed staff, inventory, and identified sales opportunities.

In 2013, they transitioned to The Wenholz Law Firm as a Legal Assistant/Case Manager, providing support in intake, processing, and tracking legal cases.

In 2014, Haas joined Evernote as a Customer Support Representative, handling customer inquiries in both English and Spanish, educating users about product features, investigating issues, and documenting bugs.

From 2018 to 2019, Haas worked at OnlineMedEd as a Customer Success Manager, focusing on customer satisfaction, retention, and revenue growth by providing personalized recommendations, addressing billing questions, and analyzing account payment histories.

Their most recent position was at 37signals in 2019, where they worked in customer support.

Throughout their career, Haas has developed strong communication skills, a customer-centric approach, and the ability to effectively manage tasks and build relationships.

Haas Cavazos attended The University of Texas at Austin from 2002 to 2007, where they pursued a degree in Journalism. Additionally, they studied Mexican American Studies during their time at the university. In 2005 and 2006, they also attended Universidad Nacional Autonoma de Mexico, where they pursued a degree in Filosofia y Letras.