Alona Solovei

Alona Solovei is a dedicated professional with extensive experience in customer support and management. Currently serving as a Senior Customer Support Team Lead at 3Shape since July 2022, Alona manages and develops a tech support team, enhancing customer satisfaction and maintaining relationships with key resellers. Prior to this role, Alona was the Customer Support Team Lead at artcom venture GmbH, where responsibilities included directing inquiries, resolving complaints, and fostering employee development. Alona's background includes experience as a Foreign Trade Manager, Restaurant Manager, Assistant Restaurant Manager, Waitress, and Tour Guide, showcasing a diverse skill set in communication, operations management, and customer service. Alona holds a Specialist’s degree and a Bachelor’s degree in Tourism, hotel and restaurant business from Kyiv University of Tourism, Economics and Law.