Jamaal Ephriam is a skilled IT professional with extensive experience in technical support, network engineering, and system administration. Currently serving as a Desktop Engineer at 4 Media Central, LLC. since February 2021, Jamaal assists customers with technical issues and improves procedures related to hardware and software. Previous roles include System Administrator/Network Engineer/IT Consultant at Medical Supply Solutions, where Jamaal restructured network infrastructure, and Assistant System Administrator at Engineering Systems Technology Inc., contributing to the development and maintenance of endpoint systems and servers. Early career positions included sales associate and founder of a production solution company. Jamaal holds a Bachelor's Degree in Information Technology from Florida International University and an Associate of Arts in Music from Miami Dade College.
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