Silviya Angelova

Director Of Quality Assurance, Winback, Google Ads Sales at 411 Locals

Silviya Angelova has a diverse work experience spanning multiple roles and companies. Silviya started their career in 2009 as a Check-in Agent and Load Sheet Agent at Fraport Bulgaria. In 2011, they joined 411 Locals, where they held various positions including Customer Service/ Online Business Consultant, Quality Assurance Analyst, Quality Assurance Manager, and Director of Quality Assurance, Winback, Google Ads sales. Throughout their roles, Silviya demonstrated skills in process improvement, data analysis, business intelligence, brand development, and website traffic growth.

Silviya Angelova's education history includes a Bachelor of Science (BS) degree in Industrial Business from the University of Economics - Varna, which they obtained from 2006 to 2010. Silviya then pursued a Master's degree in Corporate Business and Management from the same university from 2010 to 2011. In 2021, Silviya attended the Harvard Business School Executive Education program where they focused on Aligning Strategy and Sales. Additionally, they have obtained various certifications from LinkedIn, including ones in Artificial Intelligence Tools and Concepts, Leading at a Distance, Managing Virtual Teams, Executive Presence: Tips for Women, Jeff Weiner on Establishing a Culture and a Plan for Scaling, Becoming Head of Sales: Developing Your Playbook, and Strategic Thinking. These certifications were obtained between 2019 and 2021.

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