Dan Chambers

Dan Chambers has a diverse work history in IT support. Since 2022, they have been working as a Senior IT Support Engineer at 4C Strategies. Prior to this, from 2013 to 2022, they worked at BNP Paribas Leasing Solutions in various roles. Their roles included Service Desk Manager from May 2019 to February 2022, 2nd Line Technical Support from September 2017 to May 2019, and 1st Line Service Desk Support from March 2013 to September 2017. In these positions, they performed incident management, request fulfillment, change management, and problem management. Dan also maintained virtual VMware environments and servers from 2008, 2012, and 2016.

Dan Chambers has a strong background in Information Technology, with a focus on ITIL (IT Infrastructure Library) certifications. In 2015, they obtained the ITIL® Intermediate Certificate in IT Service Offerings and Agreements from Global Knowledge United Kingdom. The following year, in 2016, Dan earned the ITIL® Intermediate Certificate in IT Planning, Protection and Optimization. In 2017, they further expanded their knowledge with the ITIL® Intermediate Certificate in IT Release, Control and Validation. Most recently, in 2018, Dan completed their education at Global Knowledge United Kingdom with the ITIL® Intermediate Certificate in IT Operational Support and Analysis. Their educational history demonstrates a commitment to continuous learning and a specialization in various areas of IT operations and processes.