4SiGHT CX
Qusai Alhudhud is a seasoned professional in customer experience and management, currently serving as a CX Consultant at 4SiGHT CX since July 2023. Previously, Qusai held the position of Customer Success Manager at ekar from December 2018 to February 2023, where notable achievements included a 30% increase in GMV through the launch of a car subscription marketplace and a 75% reduction in inter-departmental paperwork. Earlier roles include a Customer Service Manager at ekar, managing a team of 25 and consistently achieving high customer satisfaction and NPS ratings, as well as positions as a General Accountant at Alkhorayef Group and Qottuf al jazeera. Qusai began the career with roles in customer service and training at Extensya and Investbank. Educational background includes a Bachelor's degree in Accounting from Yarmouk University, a Professional Certificate in Customer Experience from The CX Academy, and ongoing studies with the Corporate Finance Institute in financial statement analysis.
This person is not in any teams
4SiGHT CX
We are a customer experience consultancy, focused on helping our clients set up impactful customer experience programs. Building great customer experiences starts with putting people, both customers and employees, at the heart of every business. Understanding your customers and your employees, and committing to improving their experiences, drives the long-term success of the business. We help our clients inspire loyalty amongst their customers by providing exceptional customer experiences.