Margaux Fiche

Margaux Fiche currently serves as the Head of Customer Experience at 55 Degrees AB, overseeing the Customer Experience and Partner Success teams, and is responsible for customer training, onboarding, and content creation. Margaux has held various roles in customer support and experience, including Manager of Customer Experience and Customer Success Specialist at the same company, with a focus on onboarding and training customers. Prior experience includes Sales Support at HEATEX AB and Sales Administration Officer at Tetra Pak, where responsibilities involved order processing, customer support, and experience. Margaux's background also features roles in French-speaking customer support, administrative assistance, and claims processing across several companies. Educational qualifications include a Master’s Degree in Linguistics from Malmö University and bachelor's degrees in English and German from Université Sorbonne Nouvelle.