5CA International
Kamal L. is a seasoned professional with diverse experience in customer service and technical support roles. Currently serving as a Senior Customer Service Associate at 5CA since April 2023, Kamal has previously held positions such as Search Engine Optimization Specialist at TELUS International, Training & Quality Specialist at E-Call Services, and IT Specialist at Synergy Tel. Additional experience includes roles as a Technical Customer Support Representative at Wifirst and Customer Service Specialist Senior at Sitel. Kamal's expertise extends to project management and technology evangelism, with prior positions at CoPropreté and Microsoft, respectively. An educational background in Computer Science was acquired from SUPINFO, culminating in a Bachelor's degree in April 2014.
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5CA International
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5CA was founded in 1998 by its CEO, Otto van Haaren, with the mission to provide customers around the globe with outstanding customer support; using their preferred channel, at their most convenient time, in their own language.