Chris Mascaro

Chris Mascaro serves as the Director of Customer Care at Republic National Distributing Company since January 2022, where leadership led to exceeding all key performance indicators in 2023. Mascaro also contributes freelance as a podcast host for Trib Total Media and co-hosts The Golf Show on ESPN Radio 680 The Fan, alongside hosting and producing the award-winning Next on the Tee and Thursday Night Tailgate podcasts. Previous positions include Contact Center Director at Eagles Landing Health and Customer Operations Director at Delta Dental Insurance Company, where achievements include significant enhancements in employee engagement and customer satisfaction. With a Bachelor of Arts in Organizational Management from Warner University, Chris Mascaro also has experience in operations management and employee engagement, demonstrating a strong background in the contact center environment.