Emma Riordan

Director Of Customer Success at 6sense

Emma Riordan has a diverse work experience spanning various industries. Emma currently works at 6sense as the Senior Manager of Customer Success, Enterprise. Prior to this role, they held the position of Manager of Customer Success, Enterprise at the same company. Before joining 6sense, they worked as a Sr Customer Success Manager at Sailthru, where they managed a portfolio of clients in the E-commerce and Media space. Their responsibilities included facilitating omni-channel marketing strategies, onboarding new clients, and conducting quarterly and annual business reviews. Earlier in their career, Emma worked as a Senior Associate at Morgan Stanley and as a Client Service Associate at UBS Wealth Management. Emma also has experience as a Project Manager at Creative Media Company and as an Account Manager at Agile Entertainment. Emma's career began as a Crisis Counselor at MESA, Moving to End Sexual Assault. Emma holds a research assistant position at the University of Colorado before that.

Emma Riordan earned a Bachelor's degree in Political Science and Women and Gender Studies from the University of Colorado, where they attended from 2003 to 2007. In addition to their formal education, Emma has obtained various certifications throughout their career. Emma completed the Inbound Marketing certification from HubSpot Academy in March 2023 and acquired the Foundations of Great Leadership certification from Sales Impact Academy in August 2022. Emma is also a certified Sommelier, having obtained this certification from The Court of Master Sommeliers in June 2016. Furthermore, they hold the Series 7 and Series 66 certifications, which are granted by the Financial Industry Regulatory Authority (FINRA). The specific dates of these last certifications are not provided.

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Timeline

  • Director Of Customer Success

    December 1, 2023 - present

  • Senior Manager Of Customer Success Enterprise

    March, 2023

  • Manager Of Customer Success Enterprise

    March, 2022

  • Sr Customer Success Manager

    July, 2021