Kenny Heinau

Kenny Heinau has extensive work experience in customer success management and brand strategy. Kenny currently works at 6sense as the Manager of Customer Success, where they began in March 2023. Prior to this role, they were a Principal Customer Success Manager at 6sense from October 2021 to March 2023. Kenny also worked at Pavilion as a Pavilion Member starting in November 2022.

Before joining 6sense and Pavilion, Kenny had a successful tenure at Uberall, where they held various roles. Kenny started as a Principal Customer Success Manager in September 2019 and was promoted to Senior Principal Customer Success Manager in March 2021. In these roles, they focused on managing enterprise accounts and developing account plans to drive positive net retention.

Earlier in their career, Kenny worked as a Brand Director at Decoded Advertising from February 2019 to September 2019. Kenny also took a career break to travel from August 2018 to January 2019.

Prior to their career break, Kenny worked at Taco Bell as an Associate Manager of Brand Experience from November 2016 to August 2018. In this role, they were responsible for aligning executives with marketing campaign details and managing agency partners for national product launches.

Before joining Taco Bell, Kenny worked at Los York as an Account Director from November 2015 to October 2016. In this role, they led brand strategy development and execution for NIKEiD and Jordan Brand on social media platforms.

Prior to Los York, Kenny worked as a Director of Customer Success in a freelance capacity, advising various Los Angeles-based startups in customer success and brand strategy. Some of the startups they advised include Friendbuy, Shout Factor, Cred.fm, and Intern Sushi.

Kenny began their career at Accenture as a Regional Director of Customer Success (West) after the company's acquisition of Adaptly. Kenny established the west coast hub, overseeing a team of customer success managers and managing strategic accounts.

Before Accenture, Kenny worked at Foursquare as an Account Manager, where they were one of the first account managers. Kenny focused on driving product adoption and delivering customer support based on ROI analysis.

Kenny Heinau possesses a B.A. in Communication from the University at Buffalo. The specific years of attendance and completion are not provided.