Marisa Guarino

Staff Program Manager at 6sense

Marisa Guarino has a diverse work experience spanning multiple industries and roles. Marisa has most recently worked at 6sense as a Staff IT Business Systems Analyst since August 2022. Prior to that, they worked at Snowflake from 2018 to 2022, holding various roles including IT Technical Program Manager, Sr. IT Systems Engineer, IT Systems Engineer, and IT Engineer.

Before Snowflake, Marisa worked at AltSchool as a Central IT Specialist and a Technical Support Engineer from 2017 to 2018. Their responsibilities at AltSchool included system administration, G Suite and Active Directory management, ISP and equipment vendor relations, creating support processes, and managing Zendesk and JIRA platforms.

Marisa also worked at Hearsay Systems as a Product Specialist from 2015 to 2017, where they handled support queries, collaborated with implementation and customer success teams, designed and maintained an escalation workflow, and onboarded new support hires.

Marisa's earlier work experience includes being a Teaching Assistant and a Student Customer Service Representative & Technician at Emory University, an Instructor at iD Tech Camps, and an Undergraduate Research Assistant at North Carolina State University.

Marisa Guarino has a Bachelor's degree in Computer Science & Creative Writing from Emory University. Prior to that, they attended Culver Academies for their high school education. No specific start or end years are provided for either institution.

Links

Timeline

  • Staff Program Manager

    July 1, 2024 - present

  • Staff IT Business Systems Analyst

    August, 2022