Shannon C.

Shannon C. has a diverse range of work experience, starting with their current position as Head of Strategic Customer Success at 6sense, a company focused on transforming the way companies generate revenue through marketing, operations, and sales. Prior to this role, they served as the Regional Vice President of Customer Success for Strategic Accounts at 6sense. Shannon also worked as the Director of Customer Success for Enterprise Accounts at 6sense, where they played a key role in aligning sales, marketing, and revenue operations to drive pipeline and revenue growth.

Before joining 6sense, Shannon held various positions at Checkr, Inc., including Director of Strategic Customer Success and Manager of Enterprise Customer Success. In these roles, they partnered with key clients to ensure they received maximum value from the Checkr offering, helping them achieve their hiring goals while balancing compliance and operational efficiencies. Shannon also played a role in transitioning and evolving the customer success team at Checkr to handle the full post-sales process.

Prior to their time at Checkr, Shannon worked at LinkedIn, where they held the position of Senior Relationship Manager for Sales Solutions. Shannon worked closely with sales, marketing, and operations leaders to utilize LinkedIn's data to generate revenue and build stronger relationships with prospects and customers. Shannon also played a role in the launch of LinkedIn's Sales Navigator platform, working with global strategic accounts to expand social selling programs.

Shannon also has experience at ClearSlide, where they served as an Account Manager and Team Lead, helping the company grow substantially during their time there. Their early career included a role as a Project Manager for Key Accounts at Dynata (formerly ResearchNow), where they managed market research surveys for clients such as Microsoft and Sony. Shannon also worked as a Legal Assistant/Paralegal at Saveri & Saveri, Inc.

Overall, Shannon has an extensive background in customer success and account management, with a focus on driving revenue growth, aligning teams, and delivering value to clients.

Shannon C. obtained a Bachelor of Arts (BA) degree with a major in Psychology and a minor in Legal Studies from the University of San Francisco in 2008. Later, Shannon attended General Assembly for the Data Analysis Circuit, focusing on Data Visualization in SQL and Excel. Additionally, Shannon studied Central European History and Literature at Pázmány Péter Katolikus Egyetem.

In terms of certifications, Shannon obtained the "Fundamentals of Next-Gen Marketing" from 6sense in August 2021. In October 2019, Shannon completed the "Advanced Executive Presence (AEP) Program" at the University of California, Berkeley, Haas School of Business. In April 2019, Shannon obtained the "Command of the Message and MEDDICC" certification from Force Management. Shannon also has certifications in Customer Success Leadership Program from The Success League, National Association of Professional Background Screeners - NAPBS Advanced Certification from PBSA, and National Association of Professional Background Screeners - NAPBS Basic Certification, also from PBSA. Additionally, Shannon holds an Italian Passport as a dual-citizen of the European Union.