David Devlin

Head Of Service Operations at 888 Holdings

David Devlin has a strong background in IT operations and service management. David started their career at Phoenix IT Services as a Professional Services Engineer from 1996 to 2001. David then worked as a Senior Systems Administrator at Capita from 2001 to 2004. After that, they served as a Windows Senior Systems Administrator at Barclaycard through Servo Computer Services from 2004 to 2007. David joined 888holdings in 2007 as an IT Operations Manager and eventually became the Head of Service Operations. In their current role, they lead and manages a team, oversees staffing and resource allocation, and sets goals to meet service level agreements and customer satisfaction targets.

David Devlin earned a Foundation degree in Level 5 Management and Leadership Diploma from Gibraltar College between 2012 and 2014. David also obtained additional certifications, including the CMI Level 5 Diploma in Management and Leadership from the Chartered Management Institute in 2014, the Prince 2 Foundation certification in 2013, and the ITIL V3 certification in 2011. David attended Mereway Upper School, although no specific degree or field of study is mentioned.

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Previous companies

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Timeline

  • Head Of Service Operations

    March, 2023 - present

  • Oct 07 – Date, IT Operations Manager, 888.com, Gibraltar

    October, 2007

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