Daniel Graca Ferreira

Daniel Graca Ferreira is a skilled professional with extensive experience in technical support engineering, business development, and telecommunications. Currently serving as a Technical Support Engineer at 8x8, Daniel engages customers across various channels, manages support cases, and collaborates with senior engineers. Previous roles include leading sales for the Artificial Intelligence division at Imaginary Cloud and functioning as a Wireless Network Engineer at Loom Telecoms, where Daniel contributed to bridging telecommunications gaps in rural regions. Daniel has a strong background in managing operations and projects at SIB Systems, overseeing the acquisition of Blue Chip Performance, and establishing strategic partnerships. Academic qualifications include a Bachelor's Degree in Management and Marketing from Monash University and a recent certification in Data Science and Machine Learning from Great Learning.