James Sullivan

Jamie O'Sullivan serves as the Director of Global Credit & Collections at 8x8, where responsibilities include overseeing all credit, collections, and accounts receivable functions. Significant achievements include increasing incoming cash by over 50%, implementing automated communication systems, and establishing new collections processes. Previous roles include Director of Credit & Collections at Robert Half, Senior Collections Manager at Facebook, and extensive leadership positions at LinkedIn and Polycom, focusing on process improvement, customer service excellence, and team management. O'Sullivan began a career in collections at Cisco Systems and holds degrees from De Montfort University and the University of Reading.