Priscilla Ferreira

Customer Experience Operations Director at 99

Priscilla Ferreira has extensive experience in customer experience operations, strategic planning, and customer service supervision. Priscilla has worked for companies such as 99, Colgate Palmolive, Baxter Hospitalar, and Air Liquide in various roles such as Director, Manager, Supervisor, and Analyst. Priscilla excels in leading CX operations, designing service offerings, managing contact center operations, budget planning, and developing people and processes for compliance.

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  • Customer Experience Operations Director

    Current role