A Closer Look
Jen Reck has extensive experience in client management, account management, project management, and editorial coordination. At A Closer Look, Jen has successfully handled client relationships, managed customer accounts, and led a call team program. Jen has also managed editor teams, organized conference calls, and maintained editing quality. Jen previously worked at Gables Residential as an assistant manager and bookkeeper. Jen is a graduate of The University of Texas at Arlington.
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A Closer Look
For over 25 years, A Closer Look has earned an exceptional reputation in the area of customer experience measurement and analysis for our clients. We provide a wide variety of services including mystery shopping programs, market research services, and customer experience survey management, text survey and response platforms as well as internal audit solutions. Industries served include Restaurant, Hospitality, Health and Wellness, Retail, Senior Living, Professional Services and others.