Gian Marco D. currently serves as the Welcome Duty Manager at W Melbourne, where responsibilities include assisting the Welcome Manager with the administration of Welcome Desk functions and supervising daily operations. With extensive experience in the hospitality sector, Gian Marco has held several positions including Front Office Supervisor at Prague Marriott Hotel and VIP Guest Service at InterContinental Hayman Island Resort. Gian Marco's career in hospitality began in 2018, with roles such as Front Desk Agent and Front Office Shift Leader across various prestigious hotels. In addition to hospitality work, Gian Marco is an active Arbitro Effettivo with Associazione Italiana Arbitri since 2013. Currently pursuing a degree in Economia del Turismo at Alma Mater Studiorum – Università di Bologna, Gian Marco also possesses certifications in sommelier training and bartending.