Olivia Henry, AIC, is a seasoned Senior Claim Adjuster at A.I.M. Mutual Insurance Companies, with extensive experience in evaluating lost time workers’ compensation claims since June 2015. Responsibilities include investigating coverage and liability issues, coordinating medical treatment for claimants, litigating claims, and nurturing relationships with stakeholders. Previous roles include Claim Technical Assistant and Medical Only Representative, where tasks involved managing claims processing, ensuring timely benefits, and maintaining claim documentation. Olivia's early career included positions as a Scientific Enterprise Peer Mentor at Gordon College, a Tax Season Intern at Ellen Rose, CPA, and a Finance/Business Analyst Intern at CloudFactory.com, complemented by a Bachelor's Degree in Accounting and Finance from Gordon College.
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