Kel C.

Kel C. has over 14 years of work experience in various roles. They started their career at DATASTREAM TECHNOLOGIES INC as an Abstractor/Indexer, where they analyzed articles, wrote abstracts, assigned subject headings, and proofread work. They then moved on to MD infoman Solutions Incorporated and continued working as an Abstractor/Indexer, performing similar tasks but with additional responsibilities such as suggesting new subjects for referencing articles. After that, Kel C. joined EML (Employers Mutual Limited) as a Data Entry Agent, where they handled escalated issues in processing invoices and certificates of capacity for workers' compensation claims. They also validated and entered account details and communicated with claim officers and service providers. At EML, Kel C. also worked as an Accounts Payable Officer, validating and entering invoices and coordinating with other team members. Most recently, Kel C. worked at AS White Global, first as an Assistant Team Lead and then as a Team Lead. In these roles, they managed work performance, facilitated continuous improvement, conducted regular feedback sessions, monitored individual and team KPIs, and built and maintained internal and external relationships to support the company's strategy and objectives.

Kel C. holds a Bachelor's degree in Business Administration from ABE International Business College. In addition to their degree, Kel has obtained several certifications. These certifications include "Leading Yourself," "Mastering Self-Leadership," "Leveraging Virtual and Hybrid Teams for Improved Effectiveness," "Why Smart Executives Fail: Common Mistakes & Warning Signs," "How to Build Virtual Accountability," "Be an Effective Hybrid or Virtual Employee," "Creating the Environment for Productive Virtual Teams," "A Strengths-Based Approach to Managing Your Team," "Coaching Yourself through the Ambiguity of Leading," "Collaboration Principles and Process," "Delivering Quality Work with Agility," "Employee Engagement," "Inspiring Leadership through Emotional Intelligence," "Building Relationships While Working from Home," "Communicating in the Language of Leadership," "Leadership Mindsets," "Leading Global Organizations," "Managing Up, Down, and Across the Organization," and "Values and Ethics: Case Studies in Action." Additionally, Kel has a certification as a Career Service Professional from the Civil Service Commission. The obtained years and months for the certifications range from July 2022 to December 2022.