A1M Solutions
Melissa Macchiavelli is an accomplished Principal Content Strategist with extensive experience in content strategy, human-centered design, and communications. Currently at A1M Solutions, Melissa leads initiatives to enhance customer experience within the Centers for Medicare and Medicaid Services. Previous roles include overseeing information architecture for the Social Security Administration at Peraton, directing content strategies at ADG Creative, and managing marketing communications at MECU of Baltimore. With a strong background in developing strategies that prioritize user engagement, Melissa has contributed to various high-impact marketing and communications projects across several sectors, including edtech and government. Melissa holds degrees in Marketing, Communications, and Journalism from the University of Maryland.
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A1M Solutions
A1M Solutions is a small, woman-owned company that supports the Centers for Medicare and Medicaid Services and other government programs serving disadvantaged populations. We do design, product, and data work informed by policy. We choose to work in alignment with our values for our customers, partners, employees, and communities. Authenticity, integrity, and empathy drive all we do.