Michele Kaye is an experienced Learning and Development Manager currently leading initiatives at A2B Australia Limited since September 2023, contributing to the organization's growth within the largest taxi network in Australia. Previously, Michele served as a Senior Advisor at the NSW Ombudsman, offering high-quality organizational development and training support. With a strong background in aged care as a Senior L&D Officer at the Aged Care Quality and Safety Commission, Michele led various projects and developed targeted educational resources. Earlier roles include significant contributions to the NSW Department of Education and the Department of Family and Community Services, where Michele excelled in program management, policy advisory, and data analysis. Educational credentials include a Diploma of Business Management from Metropolitan Business College.