Daniel Follosco

Daniel Follosco has extensive experience in call center operations and emergency road service management. Currently, at AAA-Auto Club Enterprises since April 2020, Daniel serves as a Team Manager for both Dispatch and Receive Operations, overseeing operations, financial and project management, and developing business strategies. Previous roles include supervising a remote Work From Home team and training new employees while working with the Automobile Club of Southern California from 2013 to 2020. Prior experience includes customer service and technical support roles at various companies, and Daniel holds multiple degrees in Social and Behavioral Sciences and Sociology, along with ongoing education in IT certifications.