Kristen Shopshear

Product Owner - Digital Journeys & Innovation at AAA Life Insurance Company

Kristen Shopshear has been working at AAA Life Insurance Company since March 2001, currently holding the position of Senior Manager Core Systems and Model Operations. Kristen is the Product Owner for Policy Administration System & Workflow Replacement and Manager of their Model Office. Prior to joining AAA Life Insurance Company, Kristen worked at American Community Mutual Insurance Company as a Customer Service Representative. Kristen has experience in various roles including Claims Manager, Underwriter, and Customer Service Representative. Kristen also has education from Schoolcraft College.

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