Hamdan al Agha

Hamdan Al Agha currently serves as the Call Center and Customer Care Manager at aafaq Islamic Finance PSC since March 2023, where responsibilities include overseeing customer service operations and team leadership. Previously, Hamdan held roles at dubizzle, first as Operations Manager and then as Team Lead for Telesales, focusing on efficient operations and revenue generation. At Emirates Islamic, Hamdan worked as Senior Team Lead and Team Captain in Operations, providing effective team guidance. Early career experience includes positions at the Roads and Transport Authority, where Hamdan was involved in operations management, quality analysis, and training coordination. Hamdan holds an MBA in International Business from SBS Swiss Business School and is currently engaged in a Leadership Development Programme at PwC's Academy.