Brenda Purnell

Clerical Assistant at AARP

Brenda Purnell has extensive experience in customer service, currently working as a Customer Service Representative at Conduent since April 2023, processing toll payments for the Florida Department of Transportation. Brenda also serves in a similar role at AllianceOne Group, managing toll invoices for the Central Florida Expressway since August 2021, and has been involved with ticket sales and customer inquiries at Kelly Services-SeaWorld Contact Center since March 2018. Additionally, Brenda has worked as a Clerical Assistant for AARP since April 2014 and previously held a customer service role at Teleperformance, handling Verizon Wireless account inquiries. Brenda’s career began at Connextions, providing support in a Pharmacy Help Desk role. Brenda earned a Bachelor of Arts degree in English Education/Speech Communication from the University of South Florida between 1975 and 1979.

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