Jason Seraphin

Jason Seraphin serves as the Head of Customer Success for North America at AB Tasty since May 2025. Prior experience includes a notable tenure at Zappi from August 2016 to 2025, where Jason advanced from a Customer Success Associate to Director of Customer Success, overseeing significant annual recurring revenue and leading teams focused on account expansion and customer engagement. Prior roles at Zappi involved managing relationships with major clients like PepsiCo and developing best practices for customer success. Earlier, Jason held positions at Critical Mix as a Survey Programming Coordinator and at Johnson & Wales University as a Research Assistant, contributing to various marketing research initiatives. Jason holds a Bachelor's Degree in Marketing from Johnson & Wales University.