Katie Kenall

Katie Kenall currently serves as Vice President of Customer Success at Abacode Cybersecurity & Compliance, having transitioned from the role of Director of Customer Success. Prior experience includes positions such as Customer Success Manager at Trace and Channel Customer Success Manager at KnowBe4, where responsibilities involved managing customer relationships and ensuring product onboarding and satisfaction. Katie's earlier career includes a mix of hospitality roles, culminating in a Senior Enterprise Customer Success Manager position at Crabbys Dockside, where leadership and training were key responsibilities. With a Bachelor's degree in Rehabilitation Psychology from the University of Wisconsin Madison, Katie possesses a diverse skill set that combines customer success management with extensive experience in service-oriented roles.