Thomas Parker

Thomas Parker's work experience begins in 2010 at Terra Firma Capital Partners as an IT Support Technician. In this role, they were responsible for providing 1st - 2nd line support across multiple disciplines and resolving IT issues for users at all levels of the business. Thomas worked in this position until October 2018.

In 2018, Thomas joined Abacus Group as a Client Support Technician. Thomas provided support to clients and resolved any issues they encountered. In January 2021, they were promoted to the role of Senior Client Support Technician, where they continued to provide support and assistance to clients. In April 2023, their role transitioned to Client Support Engineer.

Thomas'swork experience demonstrates their expertise in IT support and their ability to handle high-pressure situations.

Thomas Parker completed an Advanced IT Apprenticeship program at QA from 2009 to 2010. Prior to that, they attended Queensmead Secondary School from 2002 to 2009, although the field of study is not specified. In terms of additional certifications, Thomas obtained the CompTIA A+ Essentials (220-601), CompTIA A+ IT Technician (220-602), CompTIA Network+ Certification (N10-004), and Microsoft Certified Desktop Support Technician (MCDST) in August 2009.