Tracy Schramm is a manager in the IBM I Global Support Center. Prior to her current role, she was a Resolution Manager in the Power Systems Project Office handling complaints from clients. While at IBM, she has had temporary assignments in development and an international assignment at IBM Mainz in Germany. Tracy holds a Bachelor of Science in Computer Science and a Bachelor of Arts in Spanish from Southwest Minnesota State University. In addition, she holds a Masters of Information Systems and Management from the University of Phoenix.
Tracy is very passionate about serving the community, and ensuring that people with disabilities live the life that they wish to live. Tracy is very active with the People with Diverse Abilities group within IBM. She is also a member of the Citizens Advisory Committee on Transit, a member of the Diversity Council Advisory Board. In addition, she and her mobility assistance dog, Gidget, are active volunteers at Assisi Heights and Can Do Canines.