João Pedro Bueno

Analista de Customer Success at Abler Recrutamento Digital

João Pedro Bueno has a diverse work experience in customer success and customer experience roles. João Pedro started their career in 2018 as a Business Agent at BTCC Conexão Cliente. From 2019 to 2021, they worked at Olist as a Buyer Experience, where they focused on resolving consumer issues and identifying process gaps. In 2019, they also worked at Grupo Bitcoin Banco as a Customer Experience. In 2022, João Pedro joined Contabilizei as an Assistant in Customer Success, providing support to clients and identifying areas for improvement. Currently, they work at abler as an Analyst in Customer Success, responsible for customer support, monitoring KPIs, and developing strategies to enhance the customer experience.

João Pedro Bueno's education history begins in 2014 when they attended Colégio Estadual São Paulo Apóstolo, where they completed their high school education until 2016. In 2017, they enrolled at Drakon Escola de Aviação for a course in Comissário de Voo (Flight Attendant). Finally, from 2021 to 2023, João Pedro attended Centro Universitário Campos de Andrade, where they studied Gestão de Recursos Humanos (Human Resource Management).

Links

Previous companies

Olist logo
Contabilizei logo

Timeline

  • Analista de Customer Success

    June, 2022 - present